At quantheviros, we take your privacy seriously. This policy explains
how we collect, use, and protect your personal information when you
interact with our financial decision-making education services.
We're committed to transparency about our data practices. You'll
find clear explanations here about what information we collect, why
we need it, and what rights you have under Australian privacy
laws.
Information We Collect
When you use our services or visit
our website, we collect different types of information. Some you
provide directly, and some we gather automatically through your
interactions with our platform.
Personal Information You
Provide
This includes information you give
us when registering for our learning programs, subscribing to
webinars, or contacting our support team:
- Name and contact details (email address, phone number)
- Professional background and educational history
- Learning preferences and course selections
- Payment information for program enrollment
- Communication preferences and feedback
Automatically Collected
Information
Our systems automatically gather
certain technical data about your visit and how you interact with our
content. This helps us understand what works and what doesn't:
- Device information (browser type, operating system, screen
resolution)
- IP address and approximate geographic location
- Pages viewed and time spent on different sections
- Referring websites and search terms used to find us
- Session duration and navigation patterns
Important Note: We don't sell your personal
information to third parties. Never have, never will. Your data
stays with us and the service providers we trust to help deliver
our educational programs.
How We Use Your Information
We use the information we collect
for specific purposes that directly relate to providing and improving
our financial education services. Here's what that actually looks
like in practice:
| Purpose |
Description |
| Service Delivery |
Processing your enrollment, providing access to learning
materials, and delivering webinar content |
| Communication |
Sending course updates, responding to inquiries, and
sharing relevant educational resources |
| Platform Improvement |
Analyzing usage patterns to enhance our content, fix
technical issues, and develop new features |
| Security |
Protecting against unauthorized access, fraud prevention,
and maintaining platform integrity |
| Legal Compliance |
Meeting our obligations under Australian privacy
legislation and regulatory requirements |
We occasionally send updates about
new programs or resources that might interest you based on your
previous selections. You can opt out of these communications anytime
– we include an unsubscribe link in every email.
Data Sharing and Third
Parties
We work with carefully selected
service providers who help us run our educational platform. These
partners only receive the information they need to perform specific
tasks, and they're bound by strict confidentiality agreements.
Service Providers We Work
With
- Payment processors for secure transaction handling
- Email service providers for course communications
- Cloud hosting services for platform infrastructure
- Analytics tools to understand user behavior (anonymized
data)
- Customer support platforms for inquiry management
Some of our service providers
operate servers outside Australia. When information crosses borders,
we ensure adequate protections are in place through contractual
safeguards and compliance with Australian Privacy Principles.
Legal Disclosures
We may disclose your information if
required by Australian law, court orders, or government regulations.
We'll also share information when necessary to protect our rights,
prevent fraud, or ensure the safety of our users.
Your Privacy Rights
Under Australian privacy law, you
have several rights regarding your personal information. We've
designed straightforward processes to help you exercise these rights
without jumping through hoops.
Access Your Data
Request a copy of the personal information we hold about you.
We'll provide this within 30 days in a commonly used format.
Correct Information
Update or fix any inaccurate personal details in your account.
You can do this yourself through your profile or by contacting
us.
Delete Your Account
Request deletion of your account and associated data. We'll
remove your information unless we're required to keep it for
legal reasons.
Restrict Processing
Limit how we use your information in certain circumstances,
such as while we verify data accuracy after a correction
request.
Object to Processing
Opt out of specific uses of your data, particularly for
marketing communications or analytics purposes.
Data Portability
Receive your personal data in a structured, machine-readable
format to transfer to another service if you choose.
How to Exercise Your Rights: Send an email to
help@quantheviros.com with your request. Include your name, email
address, and specific action you'd like us to take. We'll verify
your identity and respond within the timeframes required by
Australian law.
Data Security Measures
We've implemented multiple layers
of protection to keep your information secure. While no system is
completely foolproof, we use industry-standard practices to minimize
risks.
Technical Safeguards
- Encryption of data in transit using TLS 1.3 protocol
- Encrypted storage for sensitive personal information
- Regular security audits and vulnerability assessments
- Secure authentication systems with password requirements
- Automated backup systems with encrypted storage
Organizational Measures
- Limited employee access to personal data (need-to-know
basis)
- Regular staff training on privacy and security practices
- Confidentiality agreements with all team members
- Documented procedures for data breach response
- Annual review of security policies and protocols
If we detect a data breach that may
affect your information, we'll notify you and the Office of the
Australian Information Commissioner within the timeframes required by
law.
Data Retention and Deletion
We don't keep your information
forever. Our retention periods depend on why we collected the data
and any legal requirements that apply.
Retention Periods
- Active account data: Retained while your account is active plus
12 months
- Course completion records: Kept for 7 years to verify
educational credentials
- Payment records: Stored for 7 years to comply with Australian
tax law
- Marketing communications: Removed immediately upon unsubscribe
request
- Technical logs: Deleted after 90 days unless needed for
security investigations
When we delete your information, we
remove it from our active systems and ensure our backup systems cycle
it out during their regular refresh periods. Some information may
persist in archived backups for up to 90 additional days before
complete removal.
Cookies and Tracking
Technologies
Our website uses cookies and
similar technologies to remember your preferences and understand how
you use our platform. Most are harmless bits of code that make your
experience smoother.
Types of Cookies We Use
- Essential cookies: Required for basic site
functionality like login and navigation
- Preference cookies: Remember your settings and
choices for future visits
- Analytics cookies: Help us understand which
content is most valuable to users
- Performance cookies: Identify technical issues
and load times
You can control cookies through
your browser settings. Keep in mind that blocking certain cookies
might affect how well our platform works for you. Essential cookies
are necessary for the site to function, but you can opt out of
analytics and preference cookies.
Children's Privacy
Our services target adults
interested in financial decision-making education. We don't knowingly
collect information from anyone under 18 years of age. If you're a
parent or guardian and believe your child has provided us with
personal information, please contact us immediately so we can delete
it.
Changes to This Policy
We update this privacy policy
occasionally to reflect changes in our practices, technology, or
legal requirements. When we make significant changes, we'll notify
you through email or a prominent notice on our website before the
changes take effect.
The date at the top of this policy
shows when we last revised it. We recommend reviewing this page
periodically to stay informed about how we're protecting your
information.
Australian Privacy Law
Compliance
quantheviros complies with the Privacy
Act 1988 (Cth) and the Australian Privacy Principles. As an
Australian-based education provider, we follow the requirements set
out by the Office of the Australian Information Commissioner
(OAIC).
If you have concerns about how we
handle your personal information, you can lodge a complaint with us
first. If you're not satisfied with our response, you have the right
to contact the OAIC directly.
